FAQs
Q: I don't have a PayPal account. How can I pay with my Debit or Credit card?
A: It's quite simple to use your debit or credit card to pay for your order. Follow these steps:
- After you have finished making your product selections, review your Cart. Then click on "Check Out"
- Ignore the orange PayPal button and enter the Shipping Address for your order. Then click on "Continue to Shipping"
- Select your preferred shipping method (if you see multiple options). Then click on "Continue to Payment"
- Enter your Billing Address if it's different from the Shipping Address. Then click on "Complete Order"
- Click on "Pay with Debit or Credit Card"
- Complete your Checkout
Q: Does Buoyant offer a curbside pickup option?
A: We sure do! Just select "Pick up" as your Delivery method during Checkout. Our address is: 6042 Broadview Road, Parma, OH 44134.
Q: How does the weather affect chocolate?
A: Surprisingly delicate to ship, there are a number of factors to consider when dealing with chocolate. Firstly, chocolate is very sensitive to temperature; it begins melting at 90 degrees Fahrenheit when the cocoa butter starts to heat, and melts completely between 104 - 113 degrees Fahrenheit. It's also sensitive to moisture and humidity levels above 50%. Chocolate needs to be stored properly away from heat, light, and other foods. Strong odors can be absorbed by the chocolate and potentially ruin its taste. If the chocolate is stored improperly an effect called “blooming” will take place. Blooming takes place when the chocolate absorbs enough moisture to cause a whitish discoloration and fat or sugar crystals rise to the surface. In addition, when the chocolate is subject to extreme temperatures it will develop an oily texture. Although this phenomenon makes the chocolate visually unappealing, it is still safe for consumption. Weather conditions and considerations, among others, must be taken into account when shipping chocolate to any destination.
Q: How should one pronounce "Buoyant," and what does it mean?
A: "Buoyant" speaks to a lighthearted, cheerful state of being. A buoyant mood. It also means, able to rise and float in the air. Like a butterfly.
"Buoyant" is pronounced boy-uhnt.